Now that we are in the thick of the Winter season you may find that your furnace can't keep up or stops working all together, so in this session of "Ask the Expert" we would like to cover one of our frequently asked questions about "trip charges/diagnostic fees". A "trip charge" or "diagnostic fee" is a flat fee for the costs associated with the time and travel to diagnose, inspect and provide recommendations for a home's heating or air conditioning system. These charges are